Privacy Policy

Last Updated: November 28, 2025

1. Introduction

FullyAlive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, password, first name, age, relationship status, occupation
  • Profile Information: Religious preferences, Bible translation preferences, notification settings
  • Content: Journal entries, accountability reports, community posts, and other content you create
  • Payment Information: Processed securely through Stripe (we do not store credit card information)
  • Support Communications: Information you provide when contacting our support team

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent, click patterns
  • Device Information: Device type, operating system, browser type, IP address
  • Log Data: Access times, error logs, performance data
  • Location Data: General location based on IP address (not precise GPS location)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your subscription payments and manage your account
  • Send you service-related communications (account updates, subscription confirmations)
  • Provide personalized content and recommendations
  • Generate AI-powered insights and support based on your journal entries and usage
  • Send accountability reports to your designated partners
  • Facilitate community features and interactions
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service
  • Analyze usage patterns to improve our Service

4. Third-Party Services

We use the following third-party services that may collect information:

4.1 Supabase

We use Supabase for database storage, authentication, and backend services. Supabase processes and stores your account data, profile information, and content. View Supabase Privacy Policy

4.2 Stripe

We use Stripe to process subscription payments. Stripe collects and processes payment information in accordance with their privacy policy. We do not store your full credit card information. View Stripe Privacy Policy

4.3 OpenAI

We use OpenAI's API to provide AI-powered insights, chat support, and content analysis. Your journal entries and interactions may be processed by OpenAI to generate personalized responses. View OpenAI Privacy Policy

4.4 Resend

We use Resend to send transactional emails (account confirmations, password resets, etc.). View Resend Privacy Policy

4.5 Google Analytics

We use Google Analytics to understand how users interact with our Service. This helps us improve our features and user experience. View Google Privacy Policy

4.6 Vercel

Our Service is hosted on Vercel, which may collect technical information about your use of the Service. View Vercel Privacy Policy

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Our security measures include:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing through Stripe

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or accounting purposes.

7. Your Rights and Choices

7.1 Access and Correction

You can access and update your account information at any time through the Settings page in the Service.

7.2 Data Deletion

You can request deletion of your account and personal data by contacting us at support@fullyalive.app. We will process your request within 30 days.

7.3 Opt-Out of Communications

You can opt-out of marketing emails by clicking the unsubscribe link in any email or adjusting your notification preferences in Settings.

7.4 Do Not Track

We do not currently respond to "Do Not Track" signals from browsers.

7.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

7.6 European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal information.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: